Paying Fines Online

Please be aware that you can only pay fines using a Discover, Visa or MasterCard credit card or a bank card with the MasterCard or Visa logo.  You may not pay using an American Express credit card at this time.  There is a minimum payment amount of $5.

  1. Open the My Account page located on the top right of the Encore webpage (the Library’s catalog).
  2. Enter your 14 digit Franklin Square library card barcode number (without spaces) and your PIN (see our Managing Account page for more information).  Click Login.
  3. Your name will now be visible on the top right corner of the screen.  Click on your name to open your account.  Click on the Fines/Fees tab.
  4. Your balance will appear.  Click Pay Online and type in your billing and credit card information.  When done, click Submit.
  5. Please remember to log out of your account when you are finished using the Log Out button.