Please be aware that you can only pay fines using a Visa or MasterCard credit card or a bank card with the MasterCard or Visa logo. You may not pay using a Discover or American Express credit card at this time. There is a minimum payment amount of $5.
- Open the My Account page located on the top right of the Encore webpage (the Library’s catalog).
- Enter your 14 digit Franklin Square library card barcode number (without spaces) and your PIN (see our Managing Account page for more information). Click Login.
- Your name will now be visible on the top right corner of the screen. Click on your name to open your account. Click on the Fines/Fees tab.
- Your balance will appear. Click Pay Online and type in your billing and credit card information. When done, click Submit.
- Please remember to log out of your account when you are finished using the Log Out button.