Managing Your Account

How to reserve and renew items online.

You can now access and manage your library account from home by simply following the directions below.

Getting Started

1. Open the My Library Account page (a button to the My Library Account page is also available on the top of every page of our website).
2. In the spaces provided, enter your 14 digit Franklin Square library card barcode number (without spaces) and a PIN (a password created by the user--we recommend you use the last four digits of your telephone number). Click Submit.
3. A new page will open and prompt you to enter your PIN number two more times. Click Submit.
4. A new page will open entitled My Record. Your account has now been created. Should you choose, click Modify Personal Information and enter your e-mail address. By enabling this you will receive notices via e-mail when reserved books have arrived for you and when borrowed items are overdue.
5. Please remember to log out of your account when you are finished using the Log Out button.

You are now able to reserve, renew, and monitor your account from home.

Reserving Books Online

Please be aware that the fullfillment of reserves are subject to local library borrowing restrictions.

1. Browse using ALIScat the library's online catalog (a search box also appears on the top of every page of our website).
2. Once you find the item you wish to reserve, click Request.
3. In the spaces provided, enter your 14 digit Franklin Square library card barcode number (without spaces) and your PIN (see above). Click Submit.
4. A message will appear indicating that your request was a success.

When the requested item is ready to be picked up, you will receive a phone call or an e-mail (if you have supplied us with your e-mail address) informing you of its availability.

Renewing Books Online

1. Open the My Library Account page (a button to the My Library Account page is also available on the top of every page of our website and on the ALIScat site).
2. Enter your 14 digit Franklin Square library card barcode number (without spaces) and your PIN (see above).
3. Click on the link Items Currently Checked Out.
4. Select the box next to the item(s) you wish to renew.
5. Click Renew Selected Items or Renew All.
6. Please remember to log out of your account when you are finished using the Log Out button.

An item may not be renewed if:

• The item is already overdue.
• The item has already been renewed once before.
• The item has been requested by another patron.
• The item is a Franklin Square DVD, CD (music), or 7-Day book.

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